---
title: Sales Verification Guidelines
description: Sales Verification Guidelines
---

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# Sales Verification Guidelines

## The following verification steps must be completed before marking any deal as “Closed-Won” in HubSpot. This ensures all sales are accurate, compliant, and ready for processing.

### **General Sales Verification (For NSW, SA, & QLD)**

- Ensure the **complete address** is indicated on the contract.

- Verify if address can be serviced; NSW max distance: 1000km, SA max distance: 300km, QLD max distance: 250km
- Confirm the address **matches** the deal and contact details in HubSpot.
- Verify that the **pricing** on the contract matches what was declared by the Sales Representative.
- Check that the customer signs the contract.
- Confirm that the **installation date** is disclosed.
- Verify that **proof of deposit** has been received and documented.
- Check the latest **electricity bill** to confirm. ***If there is no electricity bill yet, it can be considered.***
  
    - The **NMI number** is correct.
    - The **power provider** matches the deal details.
- Ensure a **roof design** has been created and uploaded.  
  Guidelines:
  
    - Roof design must have the same number of panels/kW as the one on the quote.
    - Quotes with Solar panels must have the Neovolt SPH inverter.
    - Quotes with more than 10kW of Solar panels must have at least 2 inverters (either a Neovolt SPH or Solis string inverter).
- Take a **photo of the switchboard**, ensuring:
  
    - The switchboard is **open**.
    - The **surrounding area** is clearly shown.
- Make sure the **close date** in HubSpot reflects the actual date of sale.
- Send all relevant documents and details to the **“Sales Verification” group chat** on Microsoft Teams for final review.

---

- **Additional Checks for QLD Region Before Verifying**

- Verify the **proposed battery location** within the property.

- Take a **photo of the inverter label**, ensuring all details are visible.

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